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11-Dec-2007
Gestão por competência: identificação de competências relevantes em consultores de recursos humanos
Jul-2007
Competências profissionais relevantes para o atendimento ao cliente: um estudo com operadores de caixa de uma rede de supermercados
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Castro, Pauliana Cristina da Silva
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Rebelo, Amanda Celia Macedo de Ol...
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Atendimento ao cliente
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Consultoria de recursos humanos
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Gestão de pessoas
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TCC