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Issue Date
Title
Preview
Nov-2009
Fidelização de clientes nas operadoras de planos de saúde: um estudo de caso da Odontogroup
Dec-2009
Qualidade no atendimento: um estudo de caso na Empresa Ferluz Ferragens
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Author
1
Reis, Viviane Caldas
1
Salgado, Brunna Cerqueira
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Cliente
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Marketing de relacionamento
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Necessidade e desejo do cliente
1
Qualidade no atendimento
Date issued
2
2009